Privacy Policy

This Privacy Policy describes how Unrive ("we," "our," or "us") collects, uses, stores, and safeguards your personal information when you access or use our automated investment platform at unrive.io. By creating an account or using any of our services, you confirm that you have read and agree to the practices outlined in this policy. This policy applies to all users, both within Canada and internationally.

1. Information We Collect

Unrive gathers information necessary to deliver secure, compliant, and effective investment services. This includes:

• Identity information: full name, date of birth, and government-issued ID details required for account verification
• Contact information: email address, phone number, and residential address
• Financial information: deposit amounts, transaction history, withdrawal requests, and account balances
• Technical data: IP address, browser type and version, device identifiers, operating system, and time zone
• Behavioural data: pages visited, features used, session duration, and platform interactions
• Communications: records of support requests, messages, and feedback submitted through our platform

2. How We Use Your Information

The information we collect is used solely for legitimate business and legal purposes, including:

• Creating and managing your Unrive account
• Processing deposits, trades, and withdrawal requests securely
• Verifying your identity in accordance with applicable KYC (Know Your Customer) requirements
• Delivering automated trading services and performance reporting
• Sending account notifications, security alerts, and platform updates
• Improving platform performance, features, and the overall user experience
• Detecting, preventing, and investigating fraudulent or unauthorised activity
• Fulfilling legal, regulatory, and compliance obligations under Canadian federal and provincial law

3. Legal Basis for Processing

Unrive processes your personal data on the following legal grounds:

• Contractual necessity: to fulfil our obligations under the Terms of Service you accepted upon registration
• Legal compliance: to meet applicable financial regulations, anti-money laundering (AML) requirements, and tax reporting obligations
• Legitimate interests: to operate, protect, and continually improve our platform
• Consent: where you have explicitly agreed to specific data uses, such as receiving marketing communications

4. Data Protection and Security

Safeguarding your personal and financial data is a fundamental priority at Unrive. We apply the following measures:

• AES-256 encryption for all stored personal and financial data
• TLS/SSL protocols for all data transmitted between your device and our servers
• Two-factor authentication (2FA) required for all logins and withdrawal requests
• Segregated client accounts ensuring your funds are held separately from company operating capital
• Regular independent security audits and penetration testing
• Strict internal access controls limiting employee access to personal data on a need-to-know basis

While we apply industry-leading security standards, no system can guarantee absolute protection. We encourage all users to maintain strong passwords and activate every available security feature on their accounts.

5. Sharing of Information

Unrive does not sell, rent, or trade your personal information to any third party for commercial purposes. Data may be shared only in the following limited circumstances:

• Technology partners: licensed trading infrastructure providers operating under strict confidentiality agreements
• Payment processors: verified payment service providers required for processing deposits and withdrawals
• Legal authorities: government agencies, regulators, or law enforcement when required by applicable Canadian law or court order
• Fraud prevention: third-party security and identity verification services used to protect our platform and its users
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred — you will be notified in advance

6. Cookies and Tracking Technologies

Unrive uses cookies and similar tracking technologies to enhance your experience and improve our services. These include:

• Essential cookies: required for platform functionality, login sessions, and security
• Analytics cookies: help us understand how users interact with the platform (e.g., Google Analytics)
• Preference cookies: remember your language, display, and session settings
• Marketing cookies: used to deliver relevant content and measure campaign effectiveness (only with your consent)

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain platform functions.

7. Data Retention

Unrive retains your personal data for as long as your account remains active or as required by law. Specifically:

• Account data is retained for the duration of your relationship with Unrive
• Transaction records are retained for a minimum of 7 years in compliance with Canadian financial regulations
• Identity verification documents are retained as required by applicable KYC/AML legislation
• Upon account closure, personal data is securely deleted or anonymised within 90 days, except where legal retention obligations apply

8. Your Rights

As an Unrive user, you hold the following rights in relation to your personal data:

• Right of access: request a copy of the personal data we hold about you
• Right to correction: request updates or corrections to inaccurate information
• Right to deletion: request removal of your data where no legal obligation requires its retention
• Right to restrict processing: request that we limit how we use your data in certain circumstances
• Right to data portability: receive your data in a structured, machine-readable format
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior processing
• Canadian residents (PIPEDA): you have additional rights under the Personal Information Protection and Electronic Documents Act, including the right to access your personal information and challenge the accuracy of data we hold about you

To exercise any of these rights, please reach out to us using the contact details provided in Section 12.

9. International Data Transfers

Unrive is headquartered in Canada. If you access our platform from outside Canada, your data may be transferred to and processed in Canada or other jurisdictions, where data protection laws may differ from those in your country. By using our platform, you consent to this transfer. We take appropriate safeguards to ensure your data remains protected in line with this Privacy Policy.

10. Third-Party Services and Links

Our platform may contain links to or integrations with third-party websites or services. Unrive is not responsible for the privacy practices of any external party. We strongly encourage you to review the privacy policies of any third-party services you access through our platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will notify you by email or through a prominent notice on the platform prior to those changes taking effect. The date of the most recent revision will always appear at the top of this page. Continued use of Unrive following any update constitutes your acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how Unrive handles your personal data, please contact our support team:

Unrive
Address: 1966 Central Pkwy W, Mississauga, ON L5C 4E6, Canada
Email: [email protected]
Phone: +1 905-603-8672

We aim to respond to all privacy-related enquiries within 5 business days.