Política de cookies

This Cookie Policy explains how Unrive ("we," "us," or "our") uses cookies and similar tracking technologies on our platform at unrive.io. This Policy is designed to help you understand what cookies are, why we use them, and how you can manage your cookie preferences. By continuing to use the Unrive platform, you consent to the use of cookies as described in this Policy. This Cookie Policy should be read together with our Privacy Policy and Terms of Use.

1. ¿Qué son las cookies?

Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website or use an online platform. They are widely used to help websites operate more efficiently, to remember user preferences, and to provide platform owners with information about how their services are being used.

Las cookies pueden ser:

• Cookies de sesión: archivos temporales que se eliminan automáticamente cuando cierras el navegador o finalizas la sesión.
• Cookies persistentes: files that remain on your device for a defined period of time or until you manually remove them
• Cookies de origen: cookies set directly by Unrive when you use our platform
• Cookies de terceros: cookies establecidas por servicios externos o socios cuyas herramientas están integradas en nuestra plataforma

2. ¿Qué tecnologías similares utilizamos?

In addition to cookies, Unrive may use the following tracking technologies:

• Balizas web (etiquetas de píxeles): pequeños archivos de imagen transparentes incrustados en páginas web o correos electrónicos que nos permiten rastrear si se ha visto una página o se ha abierto un correo electrónico.
• Almacenamiento local: browser-based storage that allows us to save data locally on your device to improve platform performance and retain your preferences
• Almacenamiento de sesión: similar to local storage but confined to a single browser session and cleared automatically when that session ends
• Toma de huellas dactilares: a technique that collects information about your device configuration — such as browser type, screen resolution, and installed plugins — to help identify and distinguish users for security purposes

3. Categorías de cookies que utilizamos

Unrive uses cookies across four main categories, each serving a distinct and legitimate purpose:

3.1 Cookies estrictamente necesarias

These cookies are essential for the Unrive platform to operate correctly and cannot be disabled. Without them, core features such as secure login, account access, and transaction processing would not function. They do not collect any personally identifiable information for marketing purposes.

Ejemplos de lo que permiten estas cookies:

• Mantener su sesión de inicio de sesión autenticada en todas las páginas.
• Habilitación de la verificación de autenticación de dos factores (2FA)
• Recordar elementos en sus preferencias basadas en la sesión
• Protección contra ataques de falsificación de solicitudes entre sitios (CSRF).
• Garantizamos una comunicación segura y cifrada entre su dispositivo y nuestros servidores.

3.2 Cookies de rendimiento y análisis

These cookies help us understand how users interact with the Unrive platform by collecting aggregated, anonymised data about page visits, feature usage, error occurrences, and navigation patterns. This information enables us to identify areas for improvement and optimise overall platform performance.

Las herramientas que utilizamos para el análisis pueden incluir:

• Google Analytics: tracks user behaviour, session duration, traffic sources, and conversion events. Data is anonymised and aggregated before analysis. Google's privacy policy applies to data collected by this service.
• Sistemas de análisis internos: Herramientas propietarias utilizadas para monitorear el rendimiento de la plataforma, el tiempo de actividad y las tasas de adopción de funciones.

Puede optar por no participar en el seguimiento de Google Analytics en cualquier momento instalando la Complemento para navegadores de exclusión voluntaria de Google Analytics.

3.3 Cookies funcionales

Functional cookies allow the Unrive platform to remember choices you make and deliver enhanced, personalised features. These cookies improve your overall experience by reducing the need to re-enter preferences on each visit.

Ejemplos de funcionalidades habilitadas por estas cookies:

• Recordar su idioma preferido y la configuración de pantalla.
• Storing your dashboard layout and customisation preferences
• Recognising your device on return visits to streamline login
• Mantener la continuidad de la sesión en diferentes secciones de la plataforma.
• Habilitar la funcionalidad del widget de chat en vivo y soporte

3.4 Cookies de marketing y segmentación

These cookies are used to deliver relevant content, measure the effectiveness of our marketing campaigns, and present advertising that may interest you based on your browsing behaviour. Marketing cookies are placed only with your explicit consent.

Las cookies de marketing pueden utilizarse para:

• Track which marketing channels drove traffic to the Unrive platform
• Medir el rendimiento de las campañas publicitarias de pago.
• Limit the frequency with which you encounter the same advertisement
• Habilitar la reorientación publicitaria a través de redes publicitarias de terceros.

Third-party advertising partners may include Google Ads, Facebook Pixel, and similar platforms. Each of these partners operates under their own privacy policies, which we encourage you to review independently.

4. Specific Cookies Used by Unrive

The following outlines the primary cookies currently in use on the Unrive platform:

• unrive_session — Cookie de sesión de origen. Finalidad: mantiene la sesión de usuario autenticado. Duración: finaliza al cerrar el navegador.
• unrive_csrf — Cookie de sesión de origen. Finalidad: protege contra ataques de falsificación de solicitudes entre sitios. Duración: finaliza al cerrar el navegador.
• unrive_prefs — Cookie persistente de origen. Finalidad: almacena tus preferencias de idioma y visualización. Duración: 12 meses.
• unrive_2fa — Cookie persistente de origen. Finalidad: recuerda los dispositivos verificados para la autenticación de dos factores. Duración: 30 días.
• _Georgia — De terceros (Google Analytics). Finalidad: distinguir usuarios únicos y realizar un seguimiento de los datos de sesión. Duración: 2 años.
• _gid — De terceros (Google Analytics). Finalidad: distingue a los usuarios entre sesiones. Duración: 24 horas.
• _revólver — Terceros (Google Analytics). Finalidad: limita la frecuencia de las solicitudes a los servidores de Google. Duración: 1 minuto.
• _fbp — De terceros (Píxel de Facebook). Finalidad: realiza un seguimiento de las conversiones procedentes de anuncios de Facebook y permite el retargeting. Duración: 90 días. (Solo se activa si se aceptan las cookies de marketing).

5. Cookies y datos financieros sensibles

Unrive does not store sensitive financial information such as payment card numbers, bank account details, or full transaction records in cookies. All financial data is encrypted and held on our secure servers in compliance with applicable Canadian financial regulations and PCI-DSS standards. Cookies used on our platform are strictly limited to session management, performance monitoring, and user experience enhancement.

6. Cómo gestionar y controlar las cookies

You have several options for managing cookies on the Unrive platform and within your browser:

6.1 Banner de consentimiento de cookies

When you first visit Unrive, you will be presented with a cookie consent banner that allows you to accept all cookies, decline non-essential cookies, or customise your preferences by category. You can update your consent choices at any time by accessing the cookie settings option in the footer of our platform.

6.2 Configuración del navegador

You can manage and delete cookies through your browser settings. Below are instructions for the most commonly used browsers:

• Google Chrome: Configuración → Privacidad y seguridad → Cookies y otros datos del sitio
• Mozilla Firefox: Opciones → Privacidad y seguridad → Cookies y datos del sitio
• Apple Safari: Preferencias → Privacidad → Administrar datos del sitio web
• Microsoft Edge: Configuración → Cookies y permisos del sitio → Administrar y eliminar cookies
• Ópera: Configuración → Avanzado → Privacidad y seguridad → Configuración del sitio → Cookies

Please be aware that blocking all cookies may significantly affect platform functionality, including your ability to log in, access your dashboard, or complete transactions.

6.3 Herramientas de exclusión voluntaria

Puede optar por no recibir publicidad basada en intereses y cierto seguimiento de terceros a través de las siguientes herramientas de exclusión voluntaria del sector:

• Iniciativa de Publicidad en Red (NAI): optout.networkadvertising.org
• Digital Advertising Alliance of Canada (DAAC): youradchoices.ca
• Configuración de anuncios de Google: adssettings.google.com
• Preferencias de anuncios de Facebook: Disponible a través de la configuración de tu cuenta de Facebook.

7. No rastrear señales

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. There is currently no universally accepted standard for how platforms should respond to DNT signals. Unrive does not currently alter its data collection practices in response to DNT signals; however, we remain committed to respecting user privacy through the cookie controls described in this Policy. We will review our DNT response practices as industry standards develop.

8. Cookies and Canadian Privacy Rights

If you are a Canadian resident, the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation grant you specific rights regarding the use of cookies and tracking technologies, including:

• El derecho a saber qué información personal se recopila a través de las cookies y cómo se utiliza.
• The right to withdraw consent for non-essential cookie use at any time — Unrive does not sell personal information collected through cookies to third parties
• The right to access personal information collected about you through our platform
• The right to request correction or deletion of personal information collected through cookies, subject to applicable legal retention requirements

To exercise your Canadian privacy rights, please contact us at [email protected].

9. Sitios web de terceros y contenido incrustado

The Unrive platform may contain links to third-party websites or embedded content from external providers. These third parties may place their own cookies on your device when you interact with their content. Unrive has no control over third-party cookies and accepts no responsibility for the privacy practices of external services. We encourage you to review the cookie and privacy policies of any third-party services you access through our platform.

10. Actualizaciones de esta Política de cookies

Unrive reserves the right to update this Cookie Policy at any time to reflect changes in our use of cookies, applicable legislation, or platform functionality. When material changes are made, we will notify you through a prominent notice on the platform or via email at least 7 days before those changes take effect. The date of the most recent update will always appear at the top of this page. Your continued use of the Unrive platform following any update constitutes your acceptance of the revised Cookie Policy.

11. Contáctanos

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of tracking technologies, please get in touch with our team:

Desencadenar
Dirección: 1966 Central Pkwy W, Mississauga, ON L5C 4E6, Canadá
Correo electrónico: [email protected]
Teléfono: +1 905-603-8672

We aim to respond to all cookie-related enquiries within 3 business days.